How often should a case supplier qualification scorecard run?

Answer: Quarterly on a 90-day window, plus a full annual review. Monthly runs leave too little data and the score jumps.

Can weights change per project?

Answer: Yes, if written into the frame agreement first. Police work lifts defects to 40 percent, fast lines lift delivery to 35, and no shift exceeds 10 points a year.

How is a new supplier scored without history?

Answer: Trial orders cover two quarters. With few samples, only defects and response are scored, and delivery takes a 24-point baseline against the promise date.

A supplier scores low but quotes cheaply. Keep ordering?

Answer: At a reduced share, capped at 20 percent with full inspection. Two quarters below 60 removes the supplier whatever the price.

What if a supplier disputes the score?

Answer: Five working days to appeal with documents. ppm follows the inspection report and response hours follow timestamps.

Case Supplier Qualification: Scoring Delivery, Defects, Response

Quick answer: A case supplier qualification scorecard turns delivery, defects and response into points weighted 30, 35 and 20, with 15 for cost. Seventy-five passes, 60 opens observation, and two quarters below 60 removes the supplier. The score sets the next allocation.

How a Case Supplier Qualification Scorecard Is Built
Weights: Three Metrics and Cost
Delivery Points: Promised Versus Actual
Defect Points: ppm into Deductions
Response, Red Lines, Review Cadence
FAQ

1. How a Case Supplier Qualification Scorecard Is Built

A scorecard is a data chain, not a form. The header names the supplier, part family and window; the body carries four dimensions, each with fields pulled from a system rather than recalled. A case supplier qualification scorecard runs quarterly on a 90-day window, then at year end.

Three traits make it usable: few fields, fixed definitions and an appeal route. Few fields keep it current, fixed definitions let two analysts agree, and an appeal route makes the supplier accept it.

Dimension	Weight	Data pulled	Window
Delivery	30%	Promise versus receipt date	90 days
Defects	35%	ppm and batch yield	90 days
Response	20%	Reply, plan, arrival hours	90 days
Cost	15%	Quote and annual cut	12 months

An even 25-point split is the common error. A late case stops a line and one point of defect rate reworks a batch, so both outweigh cost.

2. Weights: Three Metrics and Cost

Delivery takes 30 on a 25-day promise. Defects take 35, split between ppm and batch yield. Response takes 20 across a 4-hour reply, a 24-hour plan and a 48-hour arrival. Cost takes 15, full at a 3 percent annual cut, zero if the price rises.

Weights in case supplier qualification follow the cost of a stopped line. One day of stoppage costs about CNY 12,000, so five delivery points matter more than a 2 percent price rise. Reworking 500 cases costs roughly CNY 30,000, which keeps defects above delivery. Publish weights before the quarter, never after.

3. Delivery Points: Promised Versus Actual

Delivery in case supplier qualification reads two dates. A 25-day promise received on day 27 sits inside a two-day grace band and loses nothing; from day 28 the sheet deducts 2 points per day, capped at 12, with a floor of 18 for the item. Partial shipments are judged on the last batch received.

The grace band belongs in writing, because a stated two days removes half the disputes. Widen it to five and every supplier moves its promise to day 30. Rush orders are charged to response instead, since they test scheduling rather than promise keeping.

4. Defect Points: ppm into Deductions

Defects in case supplier qualification split into 20 points for ppm and 15 for batch yield. The ppm target is 800 for full marks and 3,000 for zero, interpolated at one point per 110 ppm. Yield targets 98 percent, with 3 points lost per percentage point.

One quarter shows it: 120,000 pieces with 216 rejects is 1,800 ppm, costing 9 points and leaving 11. Of 40 batches, two failed, so 95 percent yield cost another 9, leaving 6. Defects total 17 of 35.

Rework and use-as-is are recorded separately: rework counts as a defect, use-as-is only against yield, or one shipment is punished twice.

5. Response, Red Lines, Review Cadence

Response reads three timestamps: a reply within 4 hours, a plan within 24, a person on site within 48. They carry 7, 7 and 6 points, with 3 lost per miss and a cap of 20 per quarter. Night and holiday clocks start at 09:00 the next working day.

Three red lines apply without negotiation: batch returns above 5 percent, an unreported material change, and falsified data. The first two cost 20 points and force observation; the third is a veto.

Reviews run quarterly and annually. The quarter reads three metrics; the year adds cost and a site recheck. Two quarters below 60 open a 90-day observation with allocation at 30 percent; fail again and the supplier leaves for a year before reapplying for case supplier qualification.

Band	Score	Allocation	Review
Preferred	90 and above	60%	Annual
Approved	75 to 89	40%	Quarterly
Observation	60 to 74	20%	90-day recheck
Removed	Below 60	0	Reapply after a year

Conclusion

The scorecard replaces impressions with timestamps and ppm. Delivery at 30, defects at 35, response at 20 and cost at 15, with 75 to pass and two quarters at the bottom to leave, moves allocation toward the strongest suppliers within a year. Keep the sheet small and the definitions rigid, and case supplier qualification scoring stays a working tool.

This article discusses only the container (case body) side of specifications and design intent, and does not cover any handling, loading or use of the contents.